How to Delete your Account?

Do you want to delete your Headway profile and your data? Please note that if you delete your account, all personal information, statistics, and bonus progress will be lost.

Please ensure that your profile meets the following conditions before proceeding:

• You have no open orders in your trading accounts on the MetaTrader platform.

• You have a zero balance in both your trading accounts and your wallet.

• If there is a remaining balance, you must either withdraw the funds or provide written consent to forfeit the remaining amount.

To request deletion, please review your profile details and contact us via email at care@hw.site from the email address you used to register your personal area, providing the following details:

1. The approximate date of your registration with Headway.

2. The reason for deletion.

3. A selfie holding your government-issued ID or passport.

If you have funds in your account or wallet that you do not wish to withdraw, please also include the following statement: "I agree to delete my profile by forfeiting the remaining funds and will not file any complaints regarding this."

Headway Customer Care team will assist you in processing the deletion of your profile and data.